At Rochelle Aesthetics, your comfort and care are our top priorities. To help ensure the best possible experience during your visit, please take a moment to review our policies:

A spa policy document titled "Rochelle Aesthetics Spa Policy" with a minimalist design featuring green leaves and foliage in the background.
A cancellation policy notice displayed on a digital screen, overlayed on a background of green leaves. The notice includes details about a 48-hour notice requirement, a $35 fee for late cancellations, and a 100% charge for no-shows. It also mentions that if the cancellation is initiated by the business, the customer will be contacted to reschedule and may receive a complimentary service.
A notification window with details about a late-running appointment, including a 15-minute grace period, a $20 late fee if still visible, and a request to call ahead when possible, over a background of green leaves.
A digital appointment booking screen with a black scribble icon and the number 3, offering booking for someone else with options to use their name or transfer, and a phone number to call or email.
Information about refunds and credits, indicating no refunds are given on services, packages, or products, and credits are applied to profiles when applicable, over a background of green leaves.
A digital notification about packages having timelines, with details about package validity, session expiration, and booking advice, over a background of green leaves.
A thank you card with contact information and 6 questions headed by a black paint splatter, over a background of dark green leaves and a white wall.